Accelerating Financial Inclusion – from Cloud Banking & Shared Service Platforms to Delivery



Financial institutions have been cautious adopters of cloud based technology.  However, this is rapidly changing with more than 60% of global banks processing the majority of their transactions in the cloud.  By harnessing the power of the cloud – low cost, scalability and security, as well as providing access via alternative delivery channels such a mobile and web, customers have the convenience to transact anyhow, anywhere and anytime. Industry surveys have shown a strong correlation between an increasing digitalized customer base and financial institutions with a cloud strategy. With electronic banking and digital payments on the rise, cloud based solutions will only continue to grow.

Shared Service models hosted in the cloud bring digital financial services within reach for smaller institutions, while at the same time, expanding accessibility and convenience for customers. No longer limited to basic features, such platforms enable clients to access a full range of services including mobile banking, ATM and POS solutions. Integration options further enhance the user experience by creating networks from existing branch infrastructure and connecting to payment partners such as Bill aggregators, Telcos, and Government.  When combined, the power to accelerate financial inclusion is undeniable.

Join Kalin, who is a recognized speaker for his insights in financial inclusion and learn

  • Shared services in payments
  • Expanding reach for smaller institutions – towards financial inclusion
  • Integrating Bill aggregators, Telcos, Government


Kalin Radev is a high-level professional in Information and Communication Technology (ICT), with more than 20 years of experience in the financial sector, 14 of which dedicated to the Microfinance and Financial Inclusion. Kalin has successfully carried out various assignments as international consultant in Europe, Africa, Asia, Pacific and the Americas to perform software assessments, selection, design or implementation projects, develop IT strategies or facilitate innovation workshops. The beneficiaries have been organizations from the private financial sector as well as NGO’s or sector supporters, some of which are: USAID, World Council of Credit Unions (WOCCU), Catholic Relief Services (CRS), World Bank, Consultative Group to Assist the Poor (CGAP), Opportunity International, Triple Jump, Finance in Motion, echange, Chemonics and others etc. For the last 7 years Kalin has been the founder and CEO of Software Group, an IT company with clients in more than 50 countries, 8 offices around the globe with total staff of 200 people, and over 250 successful software implementation projects and consultancy assignments for the financial and the telecommunication sectors. The company is specialized in delivery channels solutions and is the global leader in that area for the Microfinance and Savings groups domains. Among the clients of the company are banks, telecoms, MFI and NGO such as: BSP, FFSH, NBV, NDB, Bakcell, MTN, Accion International, AMK, Opportunity International, Hope International, MicroCred, ReAll, Vision Fund International, ADB, Bill and Melinda Gates foundation, FSD, IFC, VSLA and others.

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